Player Protection

Responsible Gambling

At pkr65, we believe that entertainment should never come at the cost of your wellbeing. Our responsible gambling framework gives you real, practical tools to stay in control — from deposit limits and session reminders to full self-exclusion options — so that playing on pkr65 remains a positive experience.

18+ Only — or the higher minimum required by the applicable operator/licence jurisdiction

Our Commitment

Gambling Should Be Fun —
Keep It That Way

pkr65 is designed for entertainment — cricket betting, PSL markets, live dealer tables and more. Like any form of gambling, it carries inherent risk. Most players enjoy it as one leisure activity among many. But for some, gambling can become difficult to manage. That is why we take responsible gambling seriously, not as a box-ticking exercise, but as a genuine commitment to the people who use our platform.

Whether you are based in Karachi, Lahore, Islamabad or anywhere else in Pakistan, our player-protection tools are available around the clock. You are always in control of how much time and money you spend on pkr65 — and we are here to help you stay that way.

24/7 Support
Self-Exclusion Available
Deposit Limits
18+ Only

Adults Only

The pkr65 platform is strictly restricted to adults aged 18 years or older, or the higher minimum age required by the operator or the applicable licence jurisdiction. Underage gambling is illegal and harmful. We actively screen accounts and take immediate action where underage access is suspected.

If you are a parent or guardian concerned that a minor in your household may be accessing gambling platforms, we strongly encourage you to install parental-control software on shared devices.

Pakistani Legal Notice

Online gambling may be restricted or prohibited under Pakistani law, including the Prevention of Gambling Act, 1977. pkr65 does not claim to be licensed, approved or endorsed by the Government of Pakistan, PTA, the State Bank of Pakistan or any provincial authority. Access to and use of this platform is entirely your personal decision and is undertaken at your own legal risk. This page does not constitute legal advice.

Tools at Your Disposal

Player Protection Features on pkr65

Every one of these tools is available to you at any time through your account settings or by contacting our support team. They are free to use and take effect promptly.

Deposit Limits

Set a daily, weekly or monthly cap on how much you can deposit into your pkr65 account. Once your limit is reached, no further deposits are accepted until the period resets. Reducing a limit takes effect immediately; increasing one requires a cooling-off period to prevent impulsive decisions.

Loss Limits

Restrict the maximum net loss you can sustain over a chosen time period — daily, weekly or monthly. When your loss limit is reached, your account is automatically paused for the remainder of that period, preventing you from chasing losses. This is one of the most effective tools available for maintaining financial control.

Session Time Limits

Set a maximum session duration after which you are automatically logged out. You will receive a visible on-screen reminder as your session limit approaches. Time limits help you avoid losing track of how long you have been playing — particularly during live cricket betting or late-night casino sessions.

Reality Check Reminders

Enable periodic on-screen notifications that show you how long you have been playing and your net balance change during the session. These reality-check pop-ups give you a moment to pause, review your activity and decide whether to continue — all without interrupting your session if you choose to carry on.

Cooling-Off Periods

Take a short break from gambling by activating a temporary account suspension — anywhere from 24 hours to 30 days. During a cooling-off period, you cannot log in, place bets or make deposits. Your account remains intact and resumes automatically when the period ends, unless you choose to extend it.

Self-Exclusion

If you feel you need a longer break or wish to stop gambling entirely, you can request full self-exclusion. Your account will be closed for a minimum defined period and you will be prevented from re-registering during that time. Self-exclusion requests are actioned promptly. Any remaining real-money balance is returned following identity verification.

Step by Step

How to Activate a Protection Tool

Setting up any of the responsible gambling tools on pkr65 takes only a few minutes. Here is how:

1
Log In to Your Account

Access your pkr65 account from any device — mobile, tablet or desktop. All responsible gambling settings are available from within your account dashboard under the Player Protection or Account Settings menu.

2
Navigate to Responsible Gambling Settings

Find the Responsible Gambling section in your account menu. All available tools — deposit limits, loss limits, session timers, cooling-off periods and self-exclusion — are listed here with clear, step-by-step instructions.

3
Set Your Preferred Limits

Choose the type of limit, the amount (in PKR or applicable currency) and the time period. Reductions take effect immediately. Increases are subject to a mandatory delay period to ensure the decision is considered.

4
Contact Support if You Need Help

If you prefer to activate any tool through our support team — or if you would like to request self-exclusion urgently — contact us via live chat 24 hours a day, 7 days a week. Our team is available in English and Urdu.

Visual Example

Understanding Your Limits at a Glance

Your account dashboard shows your current limit usage in real time, so you always know where you stand before you next deposit or wager.

Monthly Deposit Limit PKR 8,000 / PKR 25,000 used
Weekly Loss Limit PKR 3,500 / PKR 5,000 used
Daily Session Time 2h 45m / 3h 00m used

* Illustrative example only. Actual figures reflect your personal account settings.

PKR Currency Note: Where limits are displayed in Pakistani Rupees, figures are indicative and subject to exchange rate conversions at the time of transaction. Always confirm your active limits in your account dashboard.

Know the Signs

Is Gambling Becoming a Problem?

Problem gambling can affect anyone, regardless of income level, city or background. The following questions can help you reflect honestly on your gambling habits. If you answer "yes" to two or more of these, we encourage you to reach out to our support team or a recognised help organisation.

1. Spending More Than Planned? Do you regularly deposit or bet more than you originally intended to in a session?
2. Chasing Losses? Do you return to gambling soon after a loss specifically to win back money you have lost?
3. Thinking About Gambling Constantly? Does gambling occupy a significant amount of your thoughts during the day, even when you are not playing?
4. Borrowing Money to Gamble? Have you ever borrowed money from family, friends or taken a loan specifically to fund gambling activity?
5. Neglecting Responsibilities? Has gambling caused you to miss work, studies, family commitments or important events in Rawalpindi, Faisalabad or wherever you are based?
6. Feeling Anxious When Not Gambling? Do you experience irritability, restlessness or anxiety when you try to cut down or stop gambling?
7. Keeping It Secret? Do you hide the extent of your gambling activity from family members or close friends?
8. Gambling to Escape Problems? Do you gamble primarily as a way to cope with stress, anxiety, boredom or other personal difficulties?

If you recognise yourself in two or more of the above:

Please consider activating self-exclusion on your pkr65 account and reaching out to a responsible gambling support resource. Seeking help is a sign of strength, not weakness. Our support team is available 24/7 via live chat and can help you activate any protection tools immediately.

External Help

Responsible Gambling Support Resources

pkr65 encourages any player who feels gambling is affecting their life to seek support from recognised organisations. The following resources offer confidential guidance and assistance.

GamCare

A leading international resource providing information, advice and support for anyone affected by problem gambling. GamCare operates a free helpline and online chat service. Their resources are available in multiple languages and are accessible from Pakistan. (Text reference only — visit gamcare.org.uk for details.)

Gamblers Anonymous

A fellowship-based programme offering peer support for individuals who believe they have a gambling problem. Gamblers Anonymous follows a 12-step recovery programme and has chapters and online meetings accessible internationally. (Text reference only — visit gamblersanonymous.org for more information.)

BeGambleAware

An independent charity providing free and confidential support, information and referrals for those experiencing gambling-related harm. BeGambleAware offers a National Gambling Helpline and online self-help resources. (Text reference only — visit begambleaware.org for contact details.)

pkr65 Support Team

Our own 24/7 support team can help you activate any player-protection tool instantly — deposit limits, loss limits, cooling-off periods or self-exclusion. Contact us via live chat from within your account. English and Urdu assistance available. Email (plain text): [email protected]

Disclaimer: References to third-party organisations above are provided for informational purposes only. pkr65 does not endorse, partner with or guarantee the services of any external support organisation. Please verify contact details and availability directly with the respective organisation.

Our Obligations

What pkr65 Does to Protect Players

Responsible gambling at pkr65 is not limited to the tools we offer you. We also maintain internal safeguards to identify and assist players who may be experiencing difficulties, even before they reach out to us.

Our team monitors account activity for behavioural indicators associated with problem gambling — including unusually rapid loss of deposits, escalating bet sizes, irregular play patterns and repeated breach of self-imposed limits. Where such patterns are detected, we may proactively reach out to the player to check in and offer support options.

We will never use responsible gambling data to target players with promotional offers. Players who have active loss limits, cooling-off periods or self-exclusions are automatically excluded from marketing communications during those periods.

We believe that cricket betting and casino entertainment should enhance your leisure time — not dominate it. Whether you are watching a PSL T20 match from Karachi or following an ICC tournament from Lahore, pkr65 is here to add to the experience, not replace it.

Underage Access

Protecting Young People

pkr65 operates a strict adults-only access policy. All users must be at least 18 years of age — or the higher minimum required by the applicable operator or licence jurisdiction — to register and use the platform.

We verify age during the KYC process and reserve the right to request identity documents at any stage. Where an account is found to belong to an underage individual, it is immediately suspended, all winnings are voided and the matter is handled in accordance with our legal obligations.

For parents and guardians, we strongly recommend installing one of the following types of parental-control software on any shared device or family computer that could be used to access gambling platforms:

Browser-Level Controls

Most modern browsers offer parental-control extensions and safe-browsing filters that can block gambling-category websites by domain.

Device Parental Controls

Android and iOS devices both provide built-in screen time and content restriction settings accessible through the device's settings menu.

Still Have Questions?

We Are Here to Help — Any Time, Any Day

If you need to activate a protection tool, request self-exclusion or simply want to talk to someone about your gambling habits, our support team is available 24 hours a day, 7 days a week.

18+ only. Gambling can be addictive. Only gamble with money you can afford to lose. Local laws including Pakistan's Prevention of Gambling Act, 1977 may restrict gambling activity.